Terms and conditions

TERMS AND CONDITIONS

PHOTOGRAPHY SERVICES – 1 HOUR BOOKING

1. At the time of booking, the booking fee will be authorised on your chosen credit or debit card to reserve your slot in line with our Cancellation Policy. As long as you abide by our cancellation policy terms and conditions, you can request a full refund of this charge upon cancellation.

2. Cancellation Policy - Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you change or cancel your appointment less than 48 hours before it is scheduled to take place, the booking fee unfortunately cannot be refunded. To avoid this, please provide cancellation or rescheduling notice at least 48 hours prior to your appointment. You can cancel or reschedule an appointment by emailing us at hello@podvision.info.

3. Products are subject to price changes at any time. Payment will be required for all digital orders in advance. Viewings to take place after each session. Prints will be posted within 14 days after viewing. Additional digital images may be purchased at the viewing appointment. Digital images will be transferred within 24 hours after viewing. Extra edits will be transferred within 7 days after viewing.

4. Payment for your photo shoot secures your time and expertise of the photographer. Results of your photo shoot cannot be guaranteed; however, Pod Vision will do it’s best to ensure customer satisfaction.

5. You agree to grant the photographer creative and artistic licence. The judgement of the photographer in choice of all aspects of the session shall be deemed to be correct. Some photographs may not be possible due to the willingness of any subject, changes in the weather or any other conditions beyond our control. The number of images taken and processed will be deemed to be correct.

6. The photographs produced are protected by law. All rights remain firmly with Pod Vision in respect of use of images

7. No camera or camera phone use is permitted when at the photoshoot or viewing the images. If we see a camera or camera phone being used, then the shoot/ viewing will be stopped, and the booking fee will be kept. Please notify all parties to this effect.

8. In the unlikely event that the photographer is injured, becomes too ill or has an extreme emergency we will make every effort to reschedule the event. If for whatever reason this is not possible, responsibility and liability is limited to the return of all payments received.

9. If the appointment has to be cancelled due to extreme weather conditions, a new, mutually agreed appointment will be made.

10. Digital orders placed at Pod Vision are final at the time of purchase. If you have placed your order over the phone then distance selling regulations apply unless you have purchased and received digital content. All digital content is non-refundable.

11. Pod Vision reserves the right to decline any promotional vouchers if we feel that the customer is not using the offer in the spirit in which the deal was intended. Offers are designed for one household at a time. The notion of a gift is for the voucher to be shared with a different friend or family household.

12. We may use your images for social media & advertising purposes. If you do not wish them to be used then please simply email us at hello@podvision.info.

13. We offer a satisfaction guarantee so if you are not wholly satisfied with the photographic service provided, please contact us and we will do our best to resolve the customer concern.

14. Customers arriving more than 15 minutes late may need to reschedule. This will be then be classed as a no show and the booking fee cannot be refunded in line with our cancellation policy.

15. Groupon vouchers expire a year after the first booking is made.

16. Finance customers: If any payments are missed and we have to pass the debt to an external company, extra fees may be occurred.

VIDEOGRAPHY PACKAGE

At the time of booking, the booking fee will be authorised on your chosen credit or debit card to reserve your slot in line with our Cancellation Policy. As long as you abide by our cancellation policy terms and conditions, you can request a full refund of this charge upon cancellation.
Cancellation Policy - Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you change or cancel your appointment less than 48 hours before it is scheduled to take place, the booking fee unfortunately cannot be refunded. To avoid this, please provide cancellation or rescheduling notice at least 48 hours prior to your appointment. You can cancel or reschedule an appointment by emailing us at hello@podvision.info.
Payment will be required for this videography booking in advance. Videography shoot will be edited and transferred within 20 days after shoot date.
If, for reasons beyond Pod Visions responsibilities, we have to reshoot or spend extra time filming with hours outside of your package, you will be charged £20ph at Pod Visions discretion.
Payment for your videography shoot secures your time and expertise of the photographer. Results of your videography shoot cannot be guaranteed; however, Pod Vision will do it’s best to ensure customer satisfaction.
You agree to grant the photographer creative and artistic licence. The judgement of the photographer in choice of all aspects of the session shall be deemed to be correct. Some videography may not be possible due to the willingness of any subject, changes in the weather or any other conditions beyond our control. The video timing and any other aspects of the videography shooting or editing will be deemed to be correct.
The videography products are protected by law. All rights remain firmly with Pod Vision in respect of use of content
In the unlikely event that the photographer is injured, becomes too ill or has an extreme emergency we will make every effort to reschedule the event. If for whatever reason this is not possible, responsibility and liability is limited to the return of all payments received.
If the appointment has to be cancelled due to extreme weather conditions, a new, mutually agreed appointment will be made.
All digital content is non-refundable.
We may use your video for social media & advertising purposes. If you do not wish them it to be used then please do not book using this offer. You will be required to purchase with our standard prices
We offer a satisfaction guarantee so if you are not wholly satisfied with the photographic service provided, please contact us and we will do our best to resolve the customer concern.
Customers arriving more than 15 minutes late may need to reschedule. This will be then be classed as a no show and the booking fee cannot be refunded in line with our cancellation policy.
This offer applies to a videography experience with planning, a shoot lasting 1 hour, 8+ hours of editing plus the transferring of the video within 20 days of shoot date
For locations further than 10 miles of TN39 a small travel expense charge will occur

Weddings

In the following terms & conditions "the photographer" shall mean Olivia Roach or any agent/employee of Pod Vision. "The client(s)" shall be those persons defined as bride and groom in the wedding booking. It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.

Booking Fee / Deposit Payments

A non-refundable booking fee of £250 as well as full acceptance of the terms and conditions as published on the photographer's website secures the time and services of the Photographer for the wedding and is non-refundable or transferable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. The booking fee will be deducted from the cost of the client's chosen package when calculating the final balance due. Payment in full of the remaining balance will be due 8 weeks before the wedding day. Weddings that are postponed to a later date will retain the fee as long as the photographer can re-schedule for the new date and time.

Wedding Arrangements

The details of the wedding arrangements are to be agreed beforehand in writing (email is acceptable). The Client shall notify the Photographer of any changes to these details in writing. The Photographer/s cannot be held liable for delays or disruption in their delivery of the service until any changes are received, and acknowledged in writing.

Cancellation

The Client may cancel this contract at any time by giving written notice to The Photographer/s but in doing so shall forfeit any monies paid. Cancellation less than 8 weeks before the wedding will result in the payment in full becoming due. All cancellations must be in writing.

Display

The client(s) hereby allow(s) the photographer(s) to display any photograph covered by this contract and to generally promote the business in advertising, Instagram, Facebook, Twitter and Youtube, Tumblr, Brochures, magazine articles, websites, sample albums and prints, venue and other vendor samples, and other such material, providing that the images used are used lawfully and without damage to the client(s).This list is not exhaustive. COPYRIGHT LAW: English Copyright Law declares that the copyright remains with the photographer. The photographer grants the client(s) permission to make copies of the images under the following conditions: The images taken by the photographer are for personal use by the client and their friends or family; selling the photographs is not allowed without permission from the photographer. The client(s) will not have access to any unedited raw image files. The Photographer has unrestricted use of these images and can use them wholly or in part in any publication (commercial or otherwise), portfolio or public display with any retouching or alteration without restriction. At events, it is the client’s responsibility to notify guests of this unrestricted use; that attending the event acts as a model release. The client(s) hereby assigns the photographer the irrevocable and unrestricted right to use and publish photographs of the client(s) or in which the client(s) may be included, for editorial, trade, advertising, educational and any other purpose and in any manner and medium; to alter the same without restriction; and to copyright the same without restriction. The client releases all claim to profits that may arise from use of images. Buyer may not resell, relicense, redistribute without express written permission from photographer. Use as a derivative work, and reselling or redistributing such derivative work is prohibited. Images may not be edited or have filters applied to them. Images may not be used in a pornographic, obscene, illegal, immoral, libellous or defamatory manner. Images may not be incorporated into trademarks, logos, or service marks.

Images

All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibres. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye. For a booking involving a church ceremony or at certain venues, the photographer's movements are sometimes restricted by the official in charge. The area from which the photographer is able to cover the ceremony may not be the photographer's choice and the photographer cannot accept responsibility for any obstructed view should this be the case.

Retouching

All images will be adjusted for exposure, brightness, contrast, sharpness, etc. The Photographer's judgement regarding these corrections and the number of images put forward to the Client for preview shall be deemed correct. Retouching, digital manipulation and artist finishing is also included.

The copyright Designs and Patents Acts assign the copyright of the images to the photographer. Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of The Photographer/s in writing.

Licence

The Photographer/s shall be granted artistic licence in relation to the poses photographed and the locations used. The Photographers judgement regarding the locations/poses and number of images taken shall be deemed correct. Due to the vagaries of the weather and the willingness of subjects and the fact it is a "live" event it may not be possible to capture all the images requested.

The Ceremony

The client understands that the photographer must follow all rules given to them by the person/s facilitating the wedding and are not held liable for failure to deliver should the photographer be told that they are not allowed to take photos during the ceremony or be stationed in one spot. It is the client’s responsibility to understand the rules ahead of time.

Force Majeure or Act of God

The due performance of this contract is subject to alteration or cancellation by either party owing to any cause beyond their control. Although all equipment is checked regularly and reasonable steps are taken to ensure backup equipment is available, the photographer will not be responsible for photographs that are not produced due to technical failure.

Attendance

In the unlikely event of the Photographer being unable to attend your wedding, as much notice as is possible would be given and we reserve the right to appoint another photographer to attend your wedding on our behalf to undertake the wedding photography to his/her best ability. And if this is impossible we will do all we can to a sensible amount to help you source another photographer i.e. by providing a list of other professional photographers in the area.

Limitation of Liability

In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.

Personal Accident

Any directions issued to clients, their guests or employees during a photographic shoot are deemed to be at said persons own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot.

Governing Law

This agreement shall be governed in accordance with the laws of England and Wales.